Bank Mellat, currently the largest bank in the country with a capital of 710 trillion rials, operates within the framework of the Islamic Republic of Iran. The main strategies of Bank Mellat include the development of information and communication technology, customer relationship management, service quality improvement, human resources development, and performance metrics enhancement.
To achieve these strategies, the bank has outlined objectives such as growth and productivity, profitability, providing suitable services to customers, understanding and categorizing customer needs, strategic training, modern banking technology, and aligning individual, departmental, and organizational goals.
